15-day window to return eligible items.
₹1,000 processing fee deducted.

 International Orders:

International orders are not eligible for returns or refunds.

Eligible for Refund (15 days from
delivery):

Ready-to-ship, non-custom items

Unused, unworn, tags/seals intact

Original box, invoice, IGI certificate
included

Not Eligible:

Customized/engraved/bespoke items

Pierced earrings (hygiene)

Sale/flash sale/BOGO items

EMI purchases (partial only)

Resized/altered/damaged items

International Orders

Refund Process (5 Easy Steps):

1. Contact +91-9820133388 or
office@milojewels.com with order # and reason (within 15 days).

2. Get approval and return address.

3. Pack in original box with all
documents/certificates (tamper seal intact).

4. We quality check on arrival.

5. Refund (invoice amount minus ₹1,000) to
original payment in 10-14 days.

Quality Note:
Returns failing check won't be refunded. IGI Certified 14K lab-grown diamonds
only.

Consumer Helpline:
1915 or 1800-11-4000 for disputes.