A Milo Heirloom Service

Old gold, new memories.

Your grandmother's bangles. The pendant from your wedding. The ring you've outgrown. Every piece in your jewellery box carries a story — let us write its next chapter, beautifully, in lab grown brilliance.

Why Refurbish with Milo

Jewellery isn't just metal and stone — it's the people we love, the milestones we've crossed, the versions of ourselves we want to keep close. Refurbishing means none of that is lost. The gold that held your mother's mangalsutra can quietly become the ring you wear every day. The diamonds gifted on a quiet birthday can find their way into something you'll reach for first.

The Journey

Four thoughtful steps, from heirloom to heirloom.

01 — Book

Schedule a private appointment at one of our boutiques, at home, or over video. Bring the pieces — and the stories behind them.

02 — Evaluate

Our experts assess the gold purity, examine each stone, and walk you through what can be reused, refined, or complemented with new lab grown diamonds.

03 — Redesign

We co-create a design that feels like you — sketches, 3D renders, and material samples, until every detail is exactly right.

04 — Craft

Skilled artisans handcraft your piece using your gold and our ethically grown diamonds. The finished heirloom arrives ready to be worn, gifted, and loved again.

Lab grown, lovingly set

Every new stone we add is a Milo lab grown diamond — chemically and optically identical to mined diamonds, kinder to the earth, and certified for clarity, colour, and cut.

Your gold, your stones

We document everything we receive, weigh it in front of you, and use it in your new piece. Anything not reused is returned or credited — transparently.

Designed around the story

Whether it's a pendant for your daughter or a stack of rings for everyday, we design around the memory — not just the metal.

Frequently Asked

Can I use stones that aren't diamonds?

Yes — coloured stones, polkis, uncuts and pearls can often be reset into your new design. We'll confirm what's possible during your evaluation.

How long does the process take?

Most refurbishments take 4–6 weeks from approved design to delivery. Intricate or fully custom pieces may take a little longer — we'll always share a clear timeline upfront.

How is the cost calculated?

The value of the gold and stones you bring in is credited against the price of your new piece. You pay only for the design, the craftsmanship, and any new lab grown diamonds we add.

What if I'm not sure what I want yet?

That's perfectly alright. Most of our clients arrive with a feeling, not a finished idea. Our design team will guide you through styles, settings and silhouettes until something feels truly yours.

Let's begin, gently.

Book a no-obligation refurbish consultation with our design team. Bring your pieces, your photos, your wishes — we'll take care of the rest.

Schedule an Appointment